Shipping Policy

Shipping Policy

Thank you for visiting and shopping at KanuSwords. 

Domestic Shipping Policy

Shipment processing time

All orders are processed within 1–2 business days of receipt.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. If your shipment experiences a significant delay, we will contact you via email.

Shipping rates and delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment to P.O. boxes or APO/FPO addresses

We do not ship to Puerto Rico or outlying US territories. We do not ship to APO/FPO or PO boxes.

Shipment Confirmation and Order Tracking

You will receive a Shipment Confirmation email with your tracking number once your order has shipped. The tracking number will be active within 24 hours.

Customs, Duties, and Taxes

KanuSwords is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the customer’s responsibility (including tariffs, taxes, and other costs).

Damages

KanuSwords is not liable for any products damaged or lost during shipping. If you

received your order damaged, please file a claim with the shipment carrier. Save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

Please contact us at sales@kanuswords.com to inquire about international shipping.

Incorrect Shipping Addresses and Refused Delivery

We make every attempt to validate the shipping address provided at checkout to ensure it’s recognized as a valid address by the USPS. If we cannot validate the address, we will try to contact the customer to provide an updated address. If we cannot update the address, the order will be canceled and refunded.

KanuSwords will not be held responsible if the customer provides the wrong shipping address and we cannot recover the package.